Privacy Policy

Effective Date: January 1, 2025

Introduction

At Tutored by the Best, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services. We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) to provide transparency and control over your data.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, and other details you provide during registration or purchase.

Non-Personal Information: Browser type, IP address, location data, and browsing behavior on our website.

Student Information: Details about students' language learning progress, preferences, and assessments.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our tutoring services.
Process payments and send invoices.
Communicate with you about updates, promotions, or important notices.
Personalize your experience on our website.
Comply with legal obligations.

3. Video Recordings of Lessons

At Tutored by the Best, we may record video sessions for the following purposes:

Learning Tools: To create resources that enhance the educational experience for current students and prospective clients.

Marketing Materials: To showcase examples of our teaching methods and services to prospective clients.

Protection of Identifying Information:

Before using any recordings for marketing or other external purposes, we ensure that all identifying information of students (e.g., full names, family members' names, email addresses, phone numbers, or other personal data) is removed to maintain their privacy.

Consent to Recording:

By contracting Tutored by the Best, clients implicitly consent to lessons being recorded and used for the purposes stated above unless the client expressly communicates non-consent in writing prior to the recording. Clients who do not wish for their lessons to be recorded or used as learning tools and/or in marketing materials may opt out by contacting us at jrossi@tutoredbythebest.com.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Service Providers: Trusted partners who assist in delivering our services (e.g., payment processors or technology providers).

Legal Obligations: Authorities when required by law.

These partners are required to maintain the confidentiality of your information and adhere to data protection regulations.

5. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

Access and Portability: Request access to your personal data and receive a copy in a portable format.
Correction and Deletion: Request corrections to inaccurate data or deletion of your personal information.
Objection and Restriction: Object to or restrict the processing of your personal data.
Withdrawal of Consent: Withdraw consent at any time for processing based on your consent.

To exercise these rights, please contact us at jrossi@tutoredbythebest.com.

6. CCPA Compliance

If you are a California resident, you have the following rights under the CCPA:

Right to Know: Request details about the personal information we have collected about you in the past 12 months.

Right to Delete: Request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell your data).

Right to Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights.

To exercise these rights, please contact us at jrossi@tutoredbythebest.com. For verified requests, we may need additional information to confirm your identity.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt-out of receiving marketing emails by clicking the "unsubscribe" link in our messages.

Request a copy of the data we have about you.

8. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of data transmission or storage is completely secure. We encourage you to use strong passwords and be cautious when sharing personal information online.

9. Children's Privacy

Our services are intended for individuals aged 5 and older. For students under 13, we require parental consent before collecting personal information.

10. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us understand how you use our site and allow us to offer tailored content. You can manage your cookie preferences in your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates. Your continued use of our website constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Email: jrossi@tutoredbythebest.com
Phone: 201-988-0548
Address: 41 Watchung Plaza #224, Montclair, New Jersey 07042

For GDPR-related inquiries: jrossi@tutoredbythebest.com
For CCPA-related inquiries: jrossi@tutoredbythebest.com